At Garden Haven Shop, we understand that your outdoor transformation begins the moment you place your order. That’s why we’ve designed a delivery system that’s as reliable and thoughtful as our products, ensuring your gardening essentials arrive safely and promptly to your doorstep.

We ship worldwide to most countries (excluding some Asian and remote areas), bringing garden inspiration directly to you. Whether you’re ordering our premium oak furniture or innovative composting solutions, we’ve got your delivery covered.

Our Shipping Options

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Standard Shipping – $12.95

For those who can’t wait to start their outdoor projects, our standard shipping option uses trusted carriers DHL or FedEx. Your order will be processed within 1-2 business days and typically arrives within 10-15 days after dispatch.

Ideal for smaller items like garden tools, plant pots, or outdoor lighting where quicker delivery is preferred.

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Free Shipping on Orders Over $50

For orders totaling $50 or more, enjoy our complimentary shipping service via EMS. After our standard 1-2 day processing period, your items will arrive within 15-25 days after dispatch.

Perfect for larger purchases like garden furniture sets, raised beds, or when combining multiple items to create your outdoor sanctuary.

What to Expect After You Order

Our delivery process is designed with your convenience in mind:

  1. Order Confirmation: You’ll receive an email confirmation immediately after placing your order.
  2. Processing: Our team carefully prepares your items within 1-2 business days.
  3. Shipping Notification: Once dispatched, we’ll send tracking information so you can follow your package’s journey.
  4. Delivery: Our carriers will deliver your items right to your door. For larger items, you may receive a call to schedule delivery.

Important Delivery Notes

  • Delivery times are estimates and may vary depending on your location and customs processing.
  • Some larger items like garden furniture may require assembly upon arrival.
  • Please inspect your package upon delivery. If there are any visible damages, note them with the delivery personnel.
  • We currently cannot ship to some Asian countries and remote areas. If you’re unsure about delivery to your location, please contact us before ordering.

Our Happiness Guarantee

If for any reason you’re not completely satisfied with your purchase, you may return it within 15 days of receipt for a refund or exchange (excluding shipping costs). Your outdoor satisfaction is our top priority.

Have questions about delivery? Our garden-loving customer service team is always happy to help at [email protected].

Now that you know how we deliver, why not explore our collections and start creating your outdoor haven today?

The Garden Haven Shop Team